Employee Background Check Services

Team KEO Solutions specializes in background checks, pre employment screening, and drug testing for companies and non-profit organizations.  With more than 6,000 field investigators we perform "on-premise" records searches for our clients which means, when we verify a candidates criminal history, we go to the courthouse to do so. Our accuracy exceeds 99.9% and with our online technology you can submit candidates and retrieve the results online.

Our industry leading Background Check Services feature:

Dedicated client representatives, and our Red Flag Service, which alerts clients of potential problems prior to the background check completion, makes working with us easy, efficient, and extraordinarily pleasant. Our client service department has never lost a client due to customer service.

Reports are exceptionally easy to read and understand. Our Management Reports quantify your usage, our performance , and your return on investment - for you and your entire organization.

7-7 Nationwide. Our Operations Centers are staffed from 7:00 AM to 7:00 PM central time with highly trained, well qualified people -not automated attendants - giving clients readily accessible service.

On-Line 24/7. Our online systems are ready 24 hours a day 7 days a week when you want to order or retrieve information about your applicants.

Over 150 full-time staff members work in conjunction with a highly specialized network of more than 6,000 field researchers to retrieve the information your company needs in order to make good hiring decisions. Our multi-lingual capabilities and global field investigative network allow us to provide comprehensive, worldwide background screening services. Our background check network provides the pre employment screening for more than 4,000 clients and over 40% of the Fortune 100 Companies.

We offer the following background checks at affordable prices:

Academic. The academic institution is contacted for verification of highest degree or verification of most significant academic event reported by applicant. This may include GED, high school diploma, college or advanced degrees. Multiple degrees and attendance may be verified if required.

Civil Records. A search of civil records in the appropriate civil court is conducted based upon type of information being sought (i.e., small claims vs. family court), and all civil action on file is reported. Common search parameters include all counties of residence for the previous seven years. Reported activity is generally limited to seven years, but older cases will be reported if requested and/or available.

Credit. Using information from one or more major credit bureaus, a summarized report is provided based on credit activity since time of first reported trade. Information is presented in three easy-to-read categories including public records, trade balances, and payment history. If desired, the actual data as provided by the credit bureau is available.

Criminal, County. Criminal records are searched at the highest court in the county. (Lower court searches are also available.) Recommended search parameters include all counties of residence, employment, and school attendance in the previous seven years. All felony convictions, misdemeanor convictions, and related activity on record are reported. Reported activity is generally limited to seven years, but older convictions will be reported if requested and/or available. Open arrest warrants are also reported and generally include cases awaiting trial or charges for failure to appear.

Criminal, Statewide. Where permitted by State law, criminal records are searched at the State Central Criminal Repository or an all-county search is conducted depending on availability. Recommended search parameters include all states of residence, employment, and school attendance in the previous seven years. All felony convictions, misdemeanor convictions, and related activity on record are reported. Reported activity is generally limited to 7 years, but older convictions will be reported if requested and/or available. Open arrest warrants are also reported when available.

Criminal, Federal. Criminal records are searched at the highest federal court in the district. Recommended search parameters include all districts of residence, employment, and school attendance in the previous seven years. All felony convictions, misdemeanor convictions, and related activity on record are reported. Reported activity is generally limited to seven years, but older convictions will be reported if requested and available. Open arrest warrants are also reported and generally include cases awaiting trial or charges for failure to appear.

Employment Background Check. Current and/or previous employers are contacted to verify employment. Based on company policy, information reported includes employment dates, title, salary, reason for termination, rehire status, and job-performance comments. Factual employment data is most often obtained from Human Resources or Payroll. In addition, former supervisors are contacted whenever possible to obtain job performance comments.

Employment, Regulated. Under Federal and/or State Law, certain positions in selected industries are regulated and carry unique employment verification requirements. For example, the U.S. Department of Transportation (DOT) requires special questions be asked of DOT regulated employers in the last two years. Requirements by position and industry are available upon request.

FACIS Check. The Fraud and Abuse Control Information System (FACIS®) is a web-based information service that screens the sanction history of individuals and entities in the healthcare industry. It includes information on more than 50 types of healthcare professionals ranging from physicians to home health agencies and ambulatory services. The FACIS system includes information on a wide range of disciplinary actions from exclusions and debarments to letters of reprimand and probation, depending on level searched. FACIS is a commercial database product and is updated twice per month. FACIS offers a multi-level search product to allow subscribers to make different risk management decisions. All levels meet the government’s minimum requirements, with Level 3 being the most comprehensive, including information from OIG/GSA and other Federal sources, plus 50 states - 700+ source agencies.

Global Watch Alert. A search of 18 different government watch lists that include individuals, organizations and companies that have been placed on watch status by the United States Government or European Union. These entities are considered a threat to global or national security and, in most cases, cannot be legally employed.

Government Data Repositories. Various government departments maintain databases or lists of individuals or entities they are seeking, who are excluded from participating in federally funded programs, or otherwise carry a special status. Examples include: the US Office of Foreign Assets Control’s list of Specially Designated Nationals and Blocked Persons; the FBI’s – Ten Most Wanted Fugitives, Fugitives, and Terrorists; the Office of Inspector General’s- List of Excluded Individuals/Entities in the delivery of health care services; the General Service Administration’s - List of Parties Excluded from Federal Procurement and Non-procurement Programs; and Sexual Offenders Registry state databases. A check of the appropriate data repository is conducted and reported results include all information in the database.

Motor Vehicle / DMV Reports. This check includes validation of license, status, and expiration date. Accident and violations on record are also provided. This check is done through state of license issuance and usually includes three to five years of history depending on state.

National Practitioner Data Bank (NPDB)/Healthcare Integrity and Protection Databank (HIPDB). Created by Federal legislation, these data banks are available to eligible, registered entities. The intent is to restrict the ability of incompetent physicians, dentists, and other health care practitioners to move from state to state without disclosure or discovery of previous medical malpractice payment and adverse action history. The National Practitioner Data Bank contains information on adverse licensure actions, clinical privileges actions, and professional society membership actions taken against physicians and dentists. Reports of medical malpractice payments made on behalf of health care practitioners are also collected. The Healthcare Integrity and Protection Data Bank is a national data collection program for the reporting and disclosure of certain final adverse actions taken against health care providers, suppliers or practitioners. This includes organizations as well as individuals. Information provided includes: civil judgments related to delivery of health care items/services, federal or state criminal convictions related to same, actions by federal or state licensing agencies, exclusions from Federal or State health care programs, and any other adjudicated actions that have been established by regulations.

Professional Licenses. The issuing State authority is contacted to verify license status. When available, date of issuance and expiration is provided along with any disciplinary action on file. Examples of professional licenses include certified public accountants, medical practitioners, insurance agents, and attorneys.

Professional Background  References. An interview with a reference provided by the applicant is conducted. In order to obtain meaningful information, the use of references with whom the applicant has worked is recommended, rather than personal acquaintances.

SSN Trace. This check reviews the historical and logical connection between applicant and SSN based on history of use, logic tables, and death indices. Generally includes year and state of issuance. This check may reveal use of multiple SSN and/or aliases (AKA’s). Criminal records may be searched using AKA’s found; previous locations of residence may be used to determine jurisdictions for criminal record searches.

Workers’ Compensation. Where permitted by law, a search of State Workers’ Compensation records is conducted. As documented in State records, reported information will include history of injuries and claims. This check should be conducted ONLY after an offer of employment is made.

Adverse Action Notifications. At the direction of our client we send a Preliminary Adverse Action Notice and Final Adverse Action Notice to those applicants who do not meet the client’s hiring, retention, or promotional criteria. In addition and as required under the federal Fair Credit Reporting Act, between the preliminary and final notice, we conduct all re-investigation required in the case of an applicant dispute.

Applicant Calls. Your applicant will be contacted directly if he/she has omitted information from the employment application, resume, and/or authorization. Two contacts will be made if needed.

Applicant Copy. Certain States (currently California, Minnesota, and Oklahoma) require applicants have the opportunity to order a copy of their background investigation at the time they authorize procurement. This requirement is separate from FCRA adverse actions requirements and must be provided by the consumer-reporting agency.

Client Setup Fee. A one-time setup fee is charged to cover all account, user, and system setup activities. This fee includes access to online and telephone support as well as system setup and company verification.

Re-Processing Charges. When a background check must be conducted a second time because the applicant did not supply all required information, a reprocessing charge is added.

Rush Charges. A RUSH order is processed as "Priority 1," and is placed ahead of other investigations, available results are returned within 24 hours. A Rush Order cannot be cancelled. Although every attempt is made to obtain all information within 24 hours, we are dependent upon information sources and cannot guarantee 100% completion within 24 hours. Investigative work continues beyond 24 hours until all investigative components are completed.

3. Certain fees imposed by third-parties who, on behalf of employers and/or academic institutions, hold and for a fee disseminate employment, academic and/or other information to authorized entities. Examples of these third-party companies are Talx Corporation, operating as "The Work Number for Everyone," and "EdVerify." These fees will be paid by Customer and itemized by applicant, listed separately on the invoice without any mark-up or discount.

For more information, pricing and a free sample report call 888.702.0679 or email us.